Using our extensive experience in the collaboration industry C2C has developed a proven methodology which is a six step process from the initial design element through to final analysis of the compete solution.

C2C can guide organisations through the entire methodology process or organisations can engage C2C at any step within the methodology depending on their own requirements and where they are in within the collaboration strategy process.

This methodology is based on successful implementations and allows organisations to perform a complete collaboration strategy in progressive steps as they rollout the pillars that make up their collaboration solution.

We believe business case design or understanding how collaboration meets an organization’s business objectives is the crucial element to success in a collaboration strategy.

Also measurement, analysis, training and benchmarking are critical and quite often overlooked once implementation has taken place. Furthermore, integration of policies to ensure the collaborative tools are used effectively is essential if ROI projections are to be realised. Arguably, adherence to policy and commitment to on-going evaluation of utilization will determine the success of any collaboration investment.