Benchmarking

 Benchmarking Existing Collaboration Solutions

Leveraging the existing collaboration tools within the organization is an important element of a cost effective collaboration plan. Furthermore it is important to benchmark your aspirations against industry peers to determine what is best practice today and what improvements can be made to ensure your business is maximising the use of collaboration technologies.

• The steps to benchmarking existing collaboration technologies within the organization:
• Document current collaboration tools and key users/groups
• Measure the use of these tools
• Review the organizations existing Enterprise Content Management (ECM) sytems and understand potential collaboration offerings through ECM.
• Investigate telephony systems and roadmap to VoIP
• Benchmark peer industry leaders and determine best practice