Design

Designing the Business Case and Objectives

To make any collaboration investment a success, the first step is defining how collaboration will improve productivity, cut costs and ultimately make your organization more competitive and responsive. Therefore it is essential to understand how collaboration can effectively meet organizational objectives.

An overview of our business case design:

• Workshop with C-levels to understand high level business drivers and collaboration aspirations.
• Define collaboration workgroups, users and devices: match people with devices, match devices with media, match media with applications
• Identify programs that will require collaboration such as tele-working, hot-desking and cost reduction in travel and facility initiatives.
• Discover and measure latency issues around communication
• Measure business processes and opportunities for improvement
• Discover the email and network platforms being used across the organisation
• Measure supply chain process and the requirement to integrate other vendors/customers into the collaboration process
• Build an investment strategy inline with the organisation’s IT investments (RoadMap)
• Evaluate the existing network for collaboration services
• Determine the requirements for equipment, software and network needed to support the strategy