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Customers have access to the C2C Support incident tracking and management system, which collates all information pertaining to issues, and keeps you informed of the tickets process throughout the resolution process. This system also offers a knowledge base of solutions based on previous tickets of a similar nature. 
Escalation of issues and where the needs demands faster response times, our customers are able to access the support team direct through our National 1800 number. Our support service can extend beyond the management of your online services and continuity of these services to include broader services such as:
The direct access to C2C support technicians is a key differentiator and allows for direct contact with expedited response times.
More services to support you.
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